Анализ клиентских исследований и голос аудитории

marketing

customer-research is a Claude Code skill that helps conduct, analyze, and synthesize customer research — covering ICP definition, interview transcript analysis, survey processing, and voice-of-customer (VOC) extraction. It activates on prompts like "customer research," "ICP research," "talk to customers," "analyze transcripts," "survey analysis," and "voice of customer." Part of the Marketing Skills collection by Corey Haines, it works with Claude Code, OpenAI Codex, Cursor, Windsurf, and any agent supporting the Agent Skills spec. The skill cross-references copywriting, cro, and competitors skills, using shared product-marketing context to turn audience insights into positioning and messaging decisions. It's built for product marketers and founders who want to systematize customer feedback and make research-driven improvements to their go-to-market strategy.