Сообщение о прекращении поддержки продукта

★ 7.5 · content

eol-message is a Claude Code skill that drafts clear, empathetic End-of-Life announcements for retiring a product, feature, or plan — including rationale, customer impact, and a defined transition path. The core principle is proportionality: a deprecated toggle gets a paragraph, while a revenue-critical or regulated product gets phased communications planned 12–24 months out, spanning email, account teams, partners, and press. The skill covers three distinct transition scenarios — replacement by another product, migration within the same family, and a graceful exit with no successor — each producing a structurally different message. A shared lifecycle vocabulary (NSC, EOS, EOE, EOR, EOM, EOL, EOSRV) keeps gate definitions customer-readable and prevents the "but I thought it still worked" support wave. Built for product managers and customer-success teams who need to announce a sunset without triggering churn or eroding trust.