Chatwoot ai agent

★ 7.8 · n8n · medium · 6 nodes

Chatwoot AI Agent is an n8n automation template that connects an OpenAI-powered AI agent to the Chatwoot customer support platform and automatically replies to incoming customer messages. Reach for it when your support team is overwhelmed with repetitive inquiries and you want a bot to handle common questions inside Chatwoot, or when you need to add AI responses without migrating away from Chatwoot to another tool. The workflow is triggered by a webhook on each new incoming message, forwards it to OpenAI, and posts the generated reply back into Chatwoot as an agent response.