Csat detractor loop

★ 7.3 · n8n · medium · 6 nodes

Csat detractor loop is an n8n automation template that runs on a schedule to identify low CSAT scores, flag detractors, and trigger a follow-up loop using AI and email. Reach for it when you want unhappy customers to receive a timely response automatically without manual review, or when your support team needs negative feedback routed instantly to a recovery workflow instead of sitting unread in a dashboard. Trigger: schedule. Integrations: OpenAI — for sentiment analysis or drafting follow-up messages; Gmail — for sending emails to detractors.