Customer Feedback Sentiment AI Agent -SANITIZED

★ 5.6 · n8n · medium · 8 nodes

Customer Feedback Sentiment AI Agent is an n8n automation template that collects customer feedback via a form, analyzes its sentiment using OpenAI, logs the results to Google Sheets, and can send notifications through Gmail. Reach for it when feedback volume is too high to read manually, when you need to flag negative responses for urgent follow-up, or when you want sentiment analytics without writing any code. Trigger: form. Integrations: OpenAI, Gmail, Google Sheets. The workflow is deployed by importing it into n8n (self-hosted or cloud), with OpenAI, Gmail, and Google Sheets connected through n8n's built-in credentials. The node chain passes the submitted text to OpenAI for sentiment classification, then writes a structured row to the spreadsheet. This template handles inbound customer feedback from a form — not social media monitoring or email-based feedback collection, which would require a different trigger. Best suited for support teams, product managers, and marketers; not a fit if feedback arrives via channels other than the bundled form trigger.