Email Classification Workflow

★ 6.7 · n8n · complex · 25 nodes

Email Classification Workflow is an n8n automation template that uses AI to automatically classify incoming emails by category and route them to the right channels. Reach for it when manually sorting hundreds of emails every day has become unmanageable; when customer requests need to land in the correct support queue without a human dispatcher; when every inbound inquiry must be logged in one place and the team notified instantly. Trigger: webhook. The workflow pulls messages via Gmail, sends the email body to Groq for AI-based classification, records the result in Airtable, and posts a notification to Slack. Integrations: Gmail, Groq, Airtable, Slack. Deploy by importing the JSON template into any self-hosted or cloud n8n instance — no custom code required. The direction is inbound email triage and routing, not sending or generating emails. Works well for support, operations, and high-volume inbox teams; requires a Gmail API connection and an active Groq account to run.