ET-A_Email_Triage_Skrzynka

★ 6.5 · n8n · complex · 19 nodes

ET-A_Email_Triage_Skrzynka is an n8n automation template that receives incoming email via a webhook trigger, classifies messages using AI, applies Gmail labels, and routes critical items to Slack. Reach for it when the inbox is overwhelming and prioritization is manual; when customer requests, returns, or refund emails keep getting buried under routine messages; when the team needs incoming mail sorted automatically without touching each letter. Trigger: webhook. Integrations: Gmail, OpenRouter (AI classification), Guardrails (output quality control), Gmail Tool, Slack. Messages are labeled in Gmail and forwarded to the appropriate Slack channel based on AI-assigned categories — no manual sorting required. Direction: triage and routing of inbound email, not outbound sending or reply generation. Works best for e-commerce or service businesses running Gmail; not suitable if email infrastructure sits outside Gmail or OpenRouter access is unavailable.