Instagram facebook dm autoresponder

★ 5.7 · n8n · complex · 44 nodes

Instagram facebook dm autoresponder is an n8n automation template that automatically replies to incoming direct messages on Instagram and Facebook using AI. Reach for it when customer DMs pile up overnight with no one to answer, when shoppers ask about prices or availability in Instagram chat and expect a fast reply, when your support team is stretched thin on weekends, or when you want to reduce repetitive inbox work without hiring extra staff. Trigger: webhook — the workflow fires when a new DM arrives on Instagram or Facebook, passes the message to OpenAI to generate a contextual reply, and sends it back to the conversation; Telegram is used for operator notifications or escalation. Integrations: OpenAI, Telegram. Direction — responding to inbound DMs, not scheduling posts or managing content (use dedicated publishing templates for that). Unlike single-platform autoresponders, this template covers both Meta channels in one flow. Works for small businesses, marketers, and support teams that have an n8n instance, Meta Graph API access, and an OpenAI API key; not suitable for handling voice messages or media attachments.