Support triage workflow

★ 6.4 · n8n · medium · 10 nodes

Support triage workflow is an n8n automation template that automatically triages incoming support requests: it classifies tickets by priority and topic, then routes them to the right queue or team member. Trigger: webhook. Integrations: Google Sheets. Reach for it when the support inbox is flooded and someone has to manually sort and prioritize every ticket, when requests get lost or land with the wrong person, or when you need every submission logged in a spreadsheet for tracking and reporting.