Workflow 03 customer support triage

★ 6.6 · n8n · medium · 9 nodes

Workflow 03 customer support triage is an n8n automation template that receives incoming support requests via webhook, automatically triages them by priority and category, and routes notifications to Slack. Reach for it when the support queue is growing faster than the team can handle, when agents spend most of their time manually sorting tickets instead of resolving them, or when critical issues risk getting buried among low-priority messages. Trigger: webhook. Integrations: Slack.