AI customer support chatbot with Google Sheets logging

n8n · medium · 7 nodes

SupportFlow Lite - Simple AI Customer Support Chatbot is an n8n automation template that receives incoming customer messages via webhook, generates AI-powered replies using OpenAI, and logs each interaction to Google Sheets. The workflow runs through 7 nodes: Receive Message, Validate Input, AI: Generate Response, Merge Response, Log to Sheets, Respond to Customer, and a Sticky Note. It is designed for teams that need a lightweight AI support chatbot without RAG or a complex knowledge base. Trigger: incoming webhook. Integrations: Google Sheets, OpenAI, Respond to Webhook. Nodes: 7.