Telegram bot with human handoff support

n8n · complex · 40 nodes

Telegram Code Update Triggered is an n8n automation template that implements a multi-agent Telegram bot with seamless handoff between automated responses and human operators. The workflow is triggered by a call from another workflow (executeWorkflowTrigger) and tracks interaction state in Redis, switching between bot and human modes while storing per-user chat history and updating agent memory. Its 40 nodes include an onboarding agent, an after-sales agent, an information extractor, canned response retrieval, user notifications, and an error handler — all powered by OpenAI Chat Model. Built for support teams that need an AI-first chatbot capable of escalating complex cases to a live agent without friction. Trigger: Execute Workflow Trigger. Integrations: Redis, Telegram. Nodes: 40.